Duckchat: Privacy Policy

Effective Date: 2024-04-19

Welcome to Duckchat, the stranger chat platform available on both Mobile App andWeb App. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use Duckchat. By accessing or using Duckchat, you agree to the terms of this Privacy Policy.

1. Commitment to Privacy

Duckchat prioritizes your anonymity and privacy. We understand that online privacy is crucial in a platform fostering anonymous interactions. We strive to create a safe and secure environment for you to connect with strangers without compromising your personal information.

2. Information We Collect

2.1 Non-Personally Identifiable Information (NPI)

Duckchat collects a limited amount of information that doesn't directly identify you. This includes:

• IP Address: We use your IP address to approximate your location and display your connected stranger's general region. This enhances the experience by providing a sense of geographic connection.
• Usage Data: We collect information about your interactions with Duckchat to improve our platform. We also use session recording APIs to track user behaviour. This may include information about the features you use, the time you spend using them, your interactions with other users and your device type.

2.2 User-Generated Content

Duckchat allows you to create an anonymous profile with the following elements:

• Avatar: You can upload an image for your avatar. This image doesn't need to depict you or any personally identifiable information.
• Profile Information: You can customize your profile with a username, occupation, and bio. However, these are entirely anonymous and can be fictional.

3. Information We Don't Collect

Duckchat does not collect any personal information that can be used to directly identify you. This includes your name, email address, phone number, physical address, social security number, or any other data linked to your real identity.

4. How We Use Your Information

The NPI and user-generated content collected by Duckchat is used for the following purposes:

• Platform Improvement: We analyze usage data to understand user behavior and preferences. This data helps us identify areas for improvement, optimize platform performance, and develop new features that enhance your experience.
• Content Moderation: We utilize user-generated content and advanced algorithms to detect and remove inappropriate messages or images. This ensures a safe and positive environment for everyone using Duckchat.
• Location-Based Matching (Optional): With your consent, we can use your approximate location (based on IP address) to connect you with strangers from similar regions. This can broaden your conversational avenues and foster geographically relevant connections (consent can be withdrawn anytime).

5. Information Sharing and Disclosure

Duckchat does not share your information with any third parties for marketing, advertising, or any other purposes.

We may disclose your information only in the following limited circumstances:

• Legal Requirements: We may disclose your information if required by law, subpoena, or court order. We will only disclose the minimum information necessary to comply with the legal obligation.
• Safety Concerns: We may disclose your information if we believe it's necessary to protect your safety or the safety of others. This includes situations where we need to prevent imminent harm or report illegal activity.
• Merger or Acquisition: In the event of a merger, acquisition, or asset sale involving Duckchat, your information may be transferred to the new owner. However, we will ensure that the new owner adheres to this Privacy Policy and provides you with appropriate notice.

6. Data Retention and Storage

Duckchat prioritizes ephemeral communication. Here's how we manage data storage:

• Chat Logs and Media: All chat conversations and any media shared within them are stored solely in memory. Once you disconnect from a chat, this data is immediately destroyed. This ensures no permanent record of your conversations is maintained.
• User Profiles: Information in your anonymous profile (avatar, username, occupation, bio) is also stored in memory and deleted upon disconnection.
• Aggregated Data: We may retain anonymized and aggregated data for long-term analytics purposes. However, this data cannot be traced back to any individual user.

7. User Control and Choices

Duckchat empowers you to manage your privacy:

• Anonymous Profile Customization: You can create and personalize your anonymous profile with avatars, usernames, and descriptions while maintaining complete anonymity.
• Data Access and Deletion: Since we don't store user data, there's no need for access requests or data deletion procedures. Your information is automatically destroyed upon disconnection.

Drop us an email at here in case you have any queries.