Duckchat: Terms & Conditions

Effective Date: 2024-04-19

Welcome to Duckchat, the stranger chat platform available on both Mobile App and Web App. These terms and conditions outlines the rules and regulations for the use of Duckchat's Website and Mobile App.

1. Introduction

Welcome to Duckchat, the app where you can connect with strangers without the hassle of signing up or logging in. Duckchat offers a unique platform for spontaneous conversations, allowing users to engage in text messages, audio and video calls, and share media effortlessly. Whether you're looking for a quick chat or a deeper connection, Duckchat provides the tools to make it happen.

By using the Duckchat app, you agree to abide by the terms and conditions outlined in this document, as well as our Child Safety Policy. These terms govern your use of the Duckchat platform and establish the guidelines for interaction within the Duckchat community. Please read through these terms carefully before using Duckchat. If you do not agree with any part of these terms, you should refrain from using the Duckchat app.

We're excited to have you join the Duckchat community and explore the endless possibilities of spontaneous conversations. Let's dive in and start connecting with strangers in a fun and meaningful way!

2. User Registration

At Duckchat, we believe in keeping things simple and hassle-free. That's why we're proud to offer a platform that does not require user registration. You can jump right into conversations with strangers without the need to create an account, provide personal information, or go through a lengthy registration process.

To facilitate your connections on Duckchat, we collect limited information, primarily your IP address. This information helps us approximate your location and display your connected stranger's general region, enhancing your experience by providing a sense of geographic connection.

Rest assured that we prioritize your privacy and security. We do not collect any personally identifiable information without your explicit consent. Your IP address is used solely for the purpose of improving your Duckchat experience and is not shared with third parties.

With Duckchat, you can enjoy spontaneous conversations with strangers without any barriers or restrictions. Simply launch the app, connect with a stranger, and let the conversation flow!

3. User Conduct

3.1 Minimum Age Requirement

To ensure a safe and enjoyable experience for all users, Duckchat enforces a minimum age requirement of 18 years old. Users must be at least 18 years of age to use the Duckchat app. This policy is in place to protect the privacy and well-being of our users, especially minors who may be more vulnerable to online risks.

3.2 Prohibited Activities

At Duckchat, we strive to foster a welcoming and inclusive community where users can engage in meaningful conversations without fear of harassment or discrimination. To maintain this environment, we prohibit the following actions:

We rely on our users to uphold these standards of conduct and contribute to a positive and respectful community atmosphere. Any violations of these guidelines may result in account suspension or termination at the discretion of Duckchat moderators.

4. Data Collection

At Duckchat, transparency and privacy are paramount. We want you to feel confident and informed about how your data is collected and used within our platform. Here's what you need to know about data collection on Duckchat:

4.1 Information Collected

  1. IP Address: When you use Duckchat, we collect your IP address. This information helps us approximate your location and display your connected stranger's general region. It enhances your experience by providing a sense of geographic connection. Your IP address is stored securely and is not shared with third parties.

  2. Usage Data: We collect information about your interactions with Duckchat to improve our platform. This may include data about the features you use, the time you spend using them, your interactions with other users, and your device type. This data helps us identify areas for improvement and tailor the Duckchat experience to better meet your needs.

4.2 Session Recording APIs

To track user behavior and gather insights into how users engage with Duckchat, we utilize session recording APIs. These APIs enable us to record and analyze user sessions, including interactions with the app's features and interfaces. Session recordings are used for internal purposes only and are not shared with third parties.

4.3 Privacy Policy

For further details about how we collect, use, and protect your data, please refer to our privacy policy. Our privacy policy provides comprehensive information about our data practices, including details about data retention, security measures, and your rights as a Duckchat user.

You can access our privacy policy by visiting the following link: Privacy Policy

We are committed to safeguarding your privacy and ensuring that your data is handled responsibly and in accordance with applicable laws and regulations. If you have any questions or concerns about data collection on Duckchat, please don't hesitate to contact us. Your privacy and trust are our top priorities.

5. Intellectual Property

5.1 User-Uploaded Content

When you upload content to Duckchat, such as messages, images, videos, or audio recordings, it is stored on Duckchat servers. This content is associated with your account and is accessible to you and the users you choose to share it with. You retain ownership of the content you upload to Duckchat and have the right to control its distribution and use.

5.2 Disclaimer of Responsibility

Duckchat serves as a platform for users to interact and share content with one another. While we take measures to moderate and monitor user activity, we cannot control or assume responsibility for the content shared between users. We do not endorse or guarantee the accuracy, quality, or legality of user-uploaded content.

As a user of Duckchat, you acknowledge and accept that:

  1. Duckchat is not responsible for the content shared between users.
  2. You are solely responsible for the content you upload to Duckchat and the consequences of sharing that content.
  3. You may encounter content on Duckchat that you find objectionable or offensive. In such cases, you have the option to report the content to Duckchat moderators for review.

By using Duckchat, you agree to respect the intellectual property rights of others and refrain from sharing content that infringes upon those rights. Duckchat reserves the right to remove any content that violates our community guidelines or applicable laws.

We encourage users to be mindful of the content they share and to respect the rights of others. Together, we can create a positive and respectful community on Duckchat where everyone feels welcome and valued.

6. Liability

6.1 Duckchat's Limited Liability

At Duckchat, our primary focus is on providing a quality platform for spontaneous conversations and connections. While we strive to maintain a safe and enjoyable environment for all users, we acknowledge that we cannot guarantee the actions or interactions of individual users.

6.2 Disclaimer of Liability

Duckchat operates as a platform for users to interact and engage with one another. As such, we do not assume liability for the actions, behavior, or content shared by users on the platform. While we may take measures to moderate and monitor user activity, we cannot be held responsible for the conduct of individual users.

By using Duckchat, you agree to release Duckchat and its developers from any liability arising from:

  1. Your use of the Duckchat platform.
  2. Your interactions with other users.
  3. Content shared by other users on the platform.
  4. Whatever being shown or seen or listened on the Duckchat platform via video/audio calls or messages.

Duckchat is provided "as is" and "as available," without any warranties or guarantees of any kind. We do not warrant that Duckchat will be uninterrupted, error-free, or free from harmful components. Users access Duckchat at their own risk and are responsible for their own actions and interactions on the platform.

6.3 Our Commitment

Despite the limitations of our liability, Duckchat is committed to providing a safe and positive experience for all users. We take user feedback seriously and continually strive to improve our platform and enhance user satisfaction. If you have any concerns or questions about Duckchat or your experience on the platform, please don't hesitate to contact us.

7. Termination

7.1 Circumstances Leading to Account Bans

At Duckchat, we strive to maintain a positive and respectful community environment for all users. To ensure the safety and well-being of our community members, we may take action to suspend or terminate user accounts in the following circumstances:

  1. Violations of the Law: Users who engage in illegal activities or violate local, national, or international laws may have their accounts suspended or terminated. This includes but is not limited to activities such as harassment, cyberbullying, fraud, or the distribution of illegal content.
  2. Violations of Community Guidelines: Duckchat has established community guidelines that outline expected standards of conduct for all users. Users who violate these guidelines, including engaging in harassment, hate speech, or sharing inappropriate content, may face account suspension or termination.

7.2 Duckchat's Right to Ban Users

In certain special cases, Duckchat reserves the right to ban users without giving a reason. While we strive to provide transparency and fairness in our decision-making process, there may be circumstances where immediate action is necessary to protect the integrity of the platform or the safety of our users.

Users who are banned from Duckchat may lose access to their accounts and any associated data or content. If you believe your account has been banned in error or have questions about the ban process, please contact Duckchat support for further assistance.

We appreciate your understanding and cooperation in helping us maintain a positive and respectful community on Duckchat. Together, we can create an environment where everyone feels welcome and valued.

8. Billing and VIP Plan

8.1 Description of the VIP Plan

Upgrade your Duckchat experience with our VIP plan! Unlock exclusive features and enjoy enhanced benefits that take your interactions to the next level. Our VIP plan is designed to provide added convenience, credibility, and flexibility for users. It is a way of supporting the Duckchat platform and gaining access to premium features in return. These features may not be available to regular users, and due to the nature of the VIP plan, it is non-refundable.

8.2 VIP Features

  1. Verified Profile: Stand out from the crowd with a verified profile badge that adds credibility and authenticity to your account.
  2. Friend Limit Increase: Expand your social circle by increasing your friend limit on Duckchat. Connect with up to 50 friends and build meaningful relationships with like-minded individuals.
  3. Gender Preference Matching: Customize your Duckchat experience by specifying your preferred gender for matching. Our algorithm will strive to match you with users of your preferred gender, enhancing your chances of meaningful connections. Please note that it does not guarantee a match with the preferred gender all the time. It depends on the availability of users of the preferred gender at the time of matching. Our algorithm will just do an extra effort to match you with the preferred gender in case you have VIP plan.

8.3 Billing Issues Resolution

If you encounter any issues with billing or your VIP plan not reflecting in your profile, don't worry! We're here to help resolve any problems and ensure you receive the benefits you deserve. Here's how we address billing issues:

  1. Identifying the Issue: We understand that billing issues can arise due to various factors, including slow internet connection or app interruptions during the payment process. Our team will work diligently to identify the root cause of the problem.
  2. Contact Duckchat Support: If you believe you've encountered a billing issue, please contact Duckchat support via email at duckchat.club@gmail.com. Provide us with your account indentifier or screenshot of your profile and order receipt ID for verification purposes.
  3. Prompt Resolution: Once we've verified your account and payment details, we'll take immediate action to activate your VIP plan. Our goal is to resolve billing issues quickly and efficiently, ensuring you can enjoy the benefits of your VIP membership without delay.

At Duckchat, your satisfaction is our top priority. We're committed to providing exceptional customer service and ensuring you have a seamless experience on our platform. Thank you for choosing Duckchat, and we look forward to enhancing your interactions with our VIP plan!

9. Miscellaneous

In addition to the specific terms outlined in the sections above, the following miscellaneous terms and conditions apply to your use of Duckchat:

  1. Modification of Terms: Duckchat reserves the right to modify or update these terms and conditions at any time. Changes will be effective immediately upon posting to the Duckchat app or website. It is your responsibility to review these terms periodically to stay informed of any updates.
  2. Severability: If any provision of these terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions.
  3. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of Jurisdiction, without regard to its conflict of law principles.
  4. Entire Agreement: These terms and conditions constitute the entire agreement between you and Duckchat regarding your use of the Duckchat app and supersede all prior agreements and understandings, whether written or oral.

If you have any questions or concerns about these terms and conditions, please contact Duckchat support for assistance. We are here to help and ensure you have a positive experience on Duckchat.

Email: duckchat.club@gmail.com

Thank you for your continued support and participation in the Duckchat community. We appreciate your cooperation in adhering to these terms and conditions and look forward to serving you on Duckchat.